Shipping & Returns
Processing Time
Orders are processed within 1 business day after your order is placed.
Shipping Carrier
We ship all orders via USPS or FedEx, depending on the fastest available shipping option.
Domestic Shipping
✔ Available throughout the United States.
International Shipping
✔ We ship internationally for a flat rate of $10 USD.
Returns & Exchanges
Return Policy
We gladly accept returns on unused and unopened products within 7 days of delivery. Items must be returned in their original condition to qualify for a refund.
Exchange Policy
Yes! If you'd like to exchange an eligible item, we're happy to help. Please contact us within 7 days of receiving your order.
Lost or Stolen Packages
If your package is lost or stolen during transit, we'll work with you to resolve the issue. Depending on the circumstances, we'll either issue a full refund or send a replacement order.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item(s). We'll gladly replace the affected product(s) at no additional cost.
Order Cancellations
Need to cancel your order? Contact us as soon as possible. If your order has not yet been processed or shipped, we'll gladly issue a full refund. Once an order has entered processing, cancellations may no longer be available.
This version reads much more like a polished policy page you'd see on brands like Huda Beauty or Rhode while still reflecting your client's policies.